ROVEMA service world

The best for your packaging machines

From spare parts and remote service to maintenance and training, all the way to modernization: We support you throughout the entire machine lifecycle. With our service world, you can ensure the performance and availability of your packaging machine for many years to come.

Depending on your needs, we support you with custom-fit spare parts, prompt assistance in the event of malfunctions, on-site maintenance and inspections, as well as training, upgrades, and comprehensive modernizations.

This ensures that your system remains reliable, cost-effective, and future-proof.

All services at a glance

The ROVEMA service world combines technical support, modernization, and digital services. The focus is on solutions that ensure the long-term performance, availability, and future-proofing of your packaging machines.

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Compatible components and assemblies for rapid supply and predictable maintenance.

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Technical upgrades to existing packaging machines and lines for greater productivity, safety, and future-readiness.

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Targeted upgrades for existing machines to expand functionality and modernize systems.

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Comprehensive overhaul of machines and assemblies to restore performance and service life.

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Support from ROVEMA technicians directly at the machine for diagnostics, maintenance, and repairs.

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Practical training courses on the operation, maintenance, and safe use of ROVEMA technology.

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Fast remote support to isolate faults and reduce downtime.

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Digital services and information for greater transparency, self-service, and more efficient processes.

Your service sales manager

One point of contact for all situations

  • is your single point of contact
  • oversees all global activities
  • is in the same time zone
  • speaks the same national language, if possible
  • ensures a regular exchange of technical expertise

At ROVEMA, every customer has just one point of contact who coordinates all service matters for their packaging line.
Clear communication without any loss of information saves time and ensures quick solutions. Your contact person is familiar with your machines and your requirements—this leads to customized, comprehensive solutions that ensure your productivity.

Here's how ROVEMA supports you

Record concerns

Technical issues or service requests are submitted through the central contact point.

Classify needs

ROVEMA assesses the situation and selects the appropriate support from its range of services.

Implement the measure

Depending on the situation, ROVEMA coordinates remote service, spare parts, on-site service, training, or modernization.

Ensure business continuity

Once the project is complete, ROVEMA will monitor the machine's continued operation and remain available to provide support.

Frequently asked questions

Our range of services includes remote service, on-site service, modernization, general overhauls, training, a technical centre, spare parts, upgrade kits, and myROVEMA.

No. It is designed as a comprehensive solution for the operation, optimization, training, and further development of existing machines.

Modernization ensures future viability, optimizes usability, and can improve the performance of existing packaging machines.

A general overhaul is appropriate when machines need to be comprehensively refurbished and restored to excellent technical condition.

Our technical centre supports development, testing, trials, and technical optimizations with a high level of applied expertise.

MyROVEMA is our customer platform dedicated to your packaging machine, which provides digital services and information, as well as self-service options.

Yes, particularly through modernization, upgrades, service calls, and general overhauls as part of second life.

Do you need support?

Depending on the situation, we provide assistance via remote support, by phone, or on-site. Our goal is always to minimize downtime and restore your machine to full production readiness as quickly as possible.

Get in touch